FAQ

Frequently Asked
Questions

Everything you need to know about VoiseAI's AI employees — from setup to security.

General

VoiseAI provides a complete suite of AI-powered business tools including AI Voice Employees that answer every call 24/7, Conversational AI for SMS and web chat, Database Reactivation to wake up dormant leads, Reputation Management for automated review generation, plus CRM integration, email marketing optimization, and workflow automation — all designed to help small businesses capture more leads and close more deals without hiring more staff.
VoiseAI captures leads that would otherwise be lost through multiple channels: Missed-call text-back automatically sends a text to every missed caller so you never lose a prospect, 24/7 Voice AI answers every call instantly and qualifies leads around the clock, and Web Chat AI engages website visitors the moment they land on your site. The result: more conversations, more booked appointments, and more revenue — even while you sleep.
Results are immediate. The moment your AI employee is activated, it starts answering calls, responding to texts, and capturing leads. The missed-call text-back feature alone means you'll start recovering lost leads from day one. Most businesses see a measurable increase in booked appointments within the first week.

Voice AI

Absolutely. You receive full call recordings and text transcripts delivered instantly after every call. You can review how the AI handled each conversation, monitor quality, and fine-tune responses at any time through your dashboard.
Yes! The system is designed to ring you first — for example, for 10 seconds — before the AI picks up. If you're available, you answer normally. If you're busy, the AI seamlessly takes over and handles the call professionally. You're always in control.
You have full control over your AI's knowledge base. Need to update hours, add a new service, or change how it responds to specific questions? Simply update the knowledge base with a simple text edit — no coding required. Changes take effect immediately.
Unlike a human receptionist who can only handle one call at a time, VoiseAI can manage hundreds of simultaneous calls. Every caller gets an instant answer — no hold times, no busy signals, no missed opportunities. It scales with your business automatically.
Yes. The AI automatically identifies and filters robocalls and spam solicitors so you only see real leads in your dashboard. No more wasting time on junk calls — your AI handles the screening for you.

Setup & Technical

No — you keep your existing business number. We set up simple call forwarding so your current number routes to VoiseAI when you're unavailable. Your customers won't notice any change except that someone always picks up.
AEO optimizes your email campaigns by improving inbox placement rates and adjusting send times based on when your audience is most likely to engage. This maximizes your email marketing ROI by ensuring your messages actually reach your customers' inboxes — not their spam folders.

Marketing & Growth

Yes. Our Reputation Management system automates review requests for Google and Facebook after every customer interaction. More positive reviews = higher local search rankings = more organic leads finding your business. It's a compounding growth engine that runs on autopilot.
Speed kills in sales — leads contacted within 5 minutes are 9x more likely to convert. VoiseAI responds to every inquiry instantly, whether it's a phone call, text, or web chat. No more letting hot leads go cold because you were too busy to follow up.
GEO-targeted marketing lets you focus your advertising on specific geographic areas — your city, neighborhood, or service radius. This means your ad budget is spent reaching local buyers who can actually become customers, not wasted on people hundreds of miles away.

Security & Privacy

Absolutely. All calls and data are fully encrypted using industry-standard security protocols. We never sell your customer data to third parties. Your business information and client data remain private and protected at all times. See our Privacy Policy for full details.

Still Have Questions?

Our team is ready to help you find the perfect AI solution for your business.